Villa Health Group – Privacy Policy

Effective Date: January 1, 2026

Villa Health Group (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you engage with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

Full name
Phone number
Email address
Home or business address

Health & Insurance Information

Medical history (as voluntarily provided)
Current or prior coverage details
Prescription information
Healthcare provider preferences

Technical Information

IP address
Browser type
Device information
Website usage data (cookies, analytics tools)

2. How We Use Your Information

Your information is used strictly for business and advisory purposes, including:

Providing insurance quotes and plan comparisons
Recommending coverage options
Assisting with enrollment and applications
Communicating regarding your policy or inquiries
Improving our services and website functionality

3. HIPAA Disclosure & Health Information Handling

Role & Scope

Villa Health Group operates as a health insurance advisor and intermediary, not a healthcare provider.

Use of Health Information

Any health-related information you provide is:

Used solely for insurance-related purposes (underwriting, plan matching, enrollment)
Shared only with authorized insurance carriers and underwriting entities

Authorization

By using our services, you authorize Villa Health Group to:

Collect and review relevant personal and health information
Disclose such information to licensed insurance carriers and partners as necessary

Safeguards

We implement reasonable administrative, technical, and physical safeguards to protect your data. However:

We do not control third-party carrier systems
No method of transmission is 100% secure

4. Information Sharing

We do not sell your personal information.

We may share your information only with:

Insurance carriers and underwriting partners
Licensed agents or advisors assisting with your case
Service providers supporting our operations (CRM systems, secure data platforms)
Government or regulatory bodies when required by law

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

Improve user experience
Track website performance
Analyze traffic and behavior

You can adjust your browser settings to disable cookies, though some features may not function properly.

6. Data Retention

We retain your information only as long as necessary to:

Fulfill the purposes outlined in this policy
Comply with legal, regulatory, and contractual obligations

7. Your Rights

You may request to:

Access the personal information we have on file
Correct or update your information
Request deletion of your data (subject to legal requirements)

To make a request, contact us using the information below.

8. Third-Party Links

Our website or communications may contain links to third-party websites. Villa Health Group is not responsible for the privacy practices or content of those sites.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect information from minors.

10. Limitation of Liability

To the fullest extent permitted by law, Villa Health Group is not liable for:

Unauthorized access to data beyond our reasonable control
Security breaches occurring within third-party systems
Misuse of information provided by the client or external parties

11. Policy Updates

We may update this Privacy Policy at any time. Changes will be reflected with a revised effective date.

12. Contact Information

Villa Health Group

Phone: 786-332-0720